Curated Events Curated Sync Guide · How It Works
A Plain-Language Guide · How It Works

How the nightly sync works

Every night at 2:00 AM, the library refreshes itself. Carefully, in order, with guards.

This guide explains what the sync pulls from IntelliEvent, in what order, and what protects your catalog. No technical background needed. Five minutes to read.

CURRENT AS OF JULY 16, 2026
The Rhythm

2:00 AM, every night, without being asked

The sync runs on a schedule. Your team can also run it by hand, any time.

The nightly run needs no one awake. It pulls the full catalog from IntelliEvent, compares it to yesterday, and updates only what changed. Most nights, most products are untouched.

Admins have two buttons on the dashboard. Sync Now runs a real sync immediately. Dry Run shows what a sync would do without changing anything.

A True Story

On July 16, 2026, your team added two pilot packages with photos in IntelliEvent. That night's 2:00 AM run picked them up before anyone asked.

The Bottom Line

The catalog refreshes itself nightly. Changes your team makes today are on the websites tomorrow morning.

The Order

What gets pulled, step by step

The sync always works in the same careful order. Foundations first, details after.

1

Reference data

Offices, warehouses, categories, and market price lists. The map everything else hangs on.

2

Product sweep

Every product, compared by fingerprint. Only changed products get updated.

3

Photo registry

Which product has which photos, and which still need downloading.

4

Deletion check

Products that vanished from IntelliEvent are marked, never silently erased.Guarded

5

Product detail

Full descriptions, dimensions, and location lists for anything that changed. Website visibility rules are re-checked here too.

6

Photo downloads

New photos are fetched full size and stored in the library.

7

Quote push

Pushing queued quotes into IntelliEvent. Built and switched off until you say go.Switched Off

The Bottom Line

Same order, every night. Foundations first, so nothing downstream builds on missing pieces.

The Guards

What protects your catalog from a bad night

The sync assumes something will eventually go wrong, and plans for it.

Guard 1

Shrink guard

If IntelliEvent returns a suspiciously small catalog, deletions are held. A truncated feed cannot empty your websites.

Guard 2

Delete cap

Any change that would remove too many products at once is stopped and held for a person to review.

Guard 3

Visibility watch

If a website's visible product count drops sharply overnight, the system raises a flag.

Guard 4

Honest partials

If a secondary feed lags, the run finishes as "partial" and names the feed. Nothing fails silently.

Guard 5

Resume, not restart

A run interrupted mid-sweep picks up from its last page. It also skips deletions that pass, for safety.

Always

Nightly backups

The library database is backed up every night. The last 14 copies are kept.

A True Story

On July 6, 2026, a test deliberately fed the sync a truncated catalog. The shrink guard held every deletion. The catalog stayed intact.

The Bottom Line

Bad data gets held, not applied. Your catalog is protected by five guards and a nightly backup.

Right Now

One feed is temporarily lagging: prices

Honesty first: here is the one thing the nightly sync cannot fully do today.

Per-market rental prices are temporarily missing while IntelliEvent finishes their price endpoint. The fix is already found. Until it lands, nightly runs finish as "partial" and name the prices feed as the lagging piece.

This is the guard system working as designed. Products without a usable price are held back from rental listings and reported. They are never deleted, and nothing shows a wrong price.

The Bottom Line

Prices are the one lagging feed. The fix is known, the runs say so plainly, and no product ever shows a wrong price meanwhile.

Common Questions

What people usually ask

How do I know last night's run worked?

One glance at the dashboard. The last-run line shows when it ran and how it ended. The attention list below it names anything that needs a person.

What does "partial" mean on a run?

The core catalog synced fine, but one secondary feed lagged. The run record names which one. Today that is usually the prices feed.

Can two syncs run at once and collide?

No. A single-run gate means the schedule and the buttons share one lane. A second request waits its turn.

Where do I see the detail of one specific night?

The Sync screen. Every run is recorded, and clicking one opens the full step-by-step record of that night. See the Sync screen guide.

The Bottom Line

The sync is scheduled, ordered, guarded, and honest about its one lagging feed. The dashboard tells you everything in one glance.

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